FAQ's

Q: What is Quick Trolley?

A: Quick Trolley is an online market place website based in Ireland that supports the sales of goods online from all businesses around Ireland.

Q: Who can sell on Quick Trolley?

A: Any business that is VAT registered and operates in Ireland / UK. If you wish to sell your products please apply here to sell on Quick Trolley .

Q: How is shipping calculated for my order?

A: When products are added to the shopping cart, you can use the estimate shipping function on the right hand side of the product page to calculate the cost to your location. If you are on the CART page click estimate shipping under your subtotal, this will provide you with shipping cost details without going all the way through the checkout process. 

Q: What form of payment methods are accepted on Quick Trolley?

A: You can pay using your credit card, debit card or using your paypal account, these payment methods are secured by Stripe and Paypal.

Q: How do returns work on Quick trolley?

A: You will need to contact the retailer that is on your invoice. Quick Trolley does not deal with buyers , but if you are having any difficulty with the retailer please let us know. Each retailer is responsible for the sale made on their store on Quick Trolley. Each retailer has their own set of Terms & Conditions, so please be sure to read these Terms & Conditions before you make a purchase with them. Of course we are here to help all of the customers on Quick Trolley so feel free to contact us on LIVE chat with any queries.

Q: How much is Delivery Costs ?

A: They are charged by each vendor seperately. Please see shipping calculation above.

Q: Is my information and card details secure ?

A: Our marketplace uses the latest encryption techniques to secure the transmission of your data to ensure total security of any sensitive information. We use two market leaders in payment processing , Stripe & PayPal.

PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.

Q: Why did my shipping cost rise in my shopping cart ?

A: There are multiple businesses all over Ireland selling on Quick Trolley. Our shop has the ability to merge 1000's of sellers together to offer the customer a wide variety of products in one place. If you buy from two businesses one from Co. Dublin and the another from Co. Cork the shipping for each item will be combined and this will show a rise in cost. Most vendors offer free shipping and promotions for products which will reduce shipping.

Q: I need more help on a product / feature ?

A: Please use the "tab" below the product called products questions to email the vendor directly. If you require help on anything else please dont hesitiate to contact us on LIVE chat below.